Your guests already experience great service—SmartTips helps turn that into public 5-star reviews.
With discreet AI-timed prompts and contactless tipping, our platform transforms guest appreciation into lasting impact: higher ratings, stronger satisfaction, and better team motivation.
No apps, no integrations—just results.
Chosen & Trusted by Top Hospitality Brands
our improvements
Guests already appreciate your service—our AI identifies those moments and invites them to leave public reviews on Google, TripAdvisor, or your survey. A proven, organic way to improve your scores.
Unhappy guests often leave the first review opportunity they find. SmartTips offers them a simple, discreet channel to voice concerns during their stay—giving your staff a chance to act before it’s too late.
SmartTips recovers missed digital tips by giving guests a clear, convenient way to show appreciation. Its visible presence also boosts cash tips by creating a dedicated space for both cash and digital gratitude.
No integration needed. Guests simply scan, tip, and leave feedback via their phone—no login, download, or change to operations required.
Our system uses AI to determine the ideal tip amounts and guest approach strategy based on season, guest behavior, and service type—maximizing tip frequency without disrupting the experience.
Transparent, EU-regulation-aligned accounting. No manual reconciliation, no legal risk—just smooth, automated operations.
Never miss a payment and track minibar usage
Enjoy your stay!!
Paid for 5 Items!
Guests simply scan the QR code and pay instantly for what they take—no need to report minibar usage or deal with it during checkout
Automatic updates on minibar consumption let reception and housekeeping monitor usage in real time, minimizing losses and improving restocking efficiency.
Hotel staff can easily track, restock, and analyze minibar activity from a single dashboard—saving time and reducing errors.
Gain data-driven insights into guest preferences and purchasing patterns, helping you tailor minibar offerings and maximize profit per stay.
The same QR system can be extended to manage room service or in-room sales—unifying all guest purchases under one simple interface.
Protect your online reputation, elevate guest satisfaction, and increase revenue—all within one seamless solution.
why choose us
Frictionless experience—guests simply scan a QR code and engage. No logins, no downloads, no IT overhead.
A digital-first solution that reflects the expectations of today’s travelers—while encouraging traditional tipping where appropriate.
Accepts card payments, Apple Pay, Google Pay, and more—making tipping convenient for every guest..
With the right nudge at the right moment, positive experiences turn into public praise—powered by our built-in AI timing.
From room plaques to staff pages, everything is designed to fit seamlessly into your brand’s visual and service identity.
Gratuity management with full transparency, automation, and full EU compliance—without adding to your admin team’s workload
review management
Happy users
Use SmartTips’ AI dashboard to monitor service quality and identify trends across teams or properties.
87% of guests no longer carry cash—SmartTips ensures their gratitude is still captured
Guests can submit concerns in seconds via QR—empowering staff to handle it before check-out..
Feedback is kept internal and secure, visible only to authorized management.
Aggregated tipping and sentiment data reveals where service shines—and where it can improve.
No hidden costs, no surprises. Our model is designed to support your bottom line.
