The premier and comprehensive end-to-end digital tipping platform in the EU

Digital tipping and payments provide significant benefits to both guests and hotels, greatly enhancing their overall experience.

Smart Tips

3rd party digital tipping used by:

our features

Customer satisfaction

Smart Tips
Smart Tips
You’re Amazing!

You just tipped

€25

Smart Tips
James Ryan
€80

loved your services, can’t wait to come back!

Smart Tips

Gratitude and Generosity:

Tipping allows customers to express their appreciation for the hard work of housekeeping staff, making them feel generous and kind-hearted, giving them a sense of moral fulfillment.

Smart Tips

Better communication:

A system for introverts or those who don't speak an international language to easily communicate any issues during their stay.

Smart Tips

Enhanced Future Service:

Customers may tip with the hope that it will lead to better or personalized service during their current stay or in future visits, providing a sense of proactive engagement in improving their experiences.

Smart Tips

Personal Connection and Recognition:

Tipping can create a personal connection with the housekeeping staff, making the customer feel more connected and valued, and enhancing their overall sense of satisfaction and comfort during their stay.

our improvements

Hotel & Employee Benefits

Smart Tips

Team Morale Boost:

Enhances team morale by providing a reliable way for staff to receive tips, making them feel appreciated.

Smart Tips

Modern Way to Leave Tips

95% Of guests would tip if digital tipping was available.

Smart Tips

Multiple Times Increased Tip Value:

Results in significantly higher tip values compared to traditional cash tips.

Smart Tips

35%+ Increase in Hourly Earnings:

Directly boosts hourly earnings for housekeeping staff.

Smart Tips

Tip Distribution:

The distribution of the tips amongst staff or hotel and its ratio is up to you.

Smart Tips

Better Hotel Reviews:

Feedback system improves their overall experience raising your public review score.

Smart Tips

Data and Insights:

Offers valuable data on tipping patterns to improve service quality.

Smart Tips

Attraction and Retention of Talent:

Makes the hotel more attractive to potential employees.

Smart Tips

Transparency and Accountability:

Ensures fair and transparent distribution of tips.

Tipping A La Carte

Implement tips whenever you want at the hotel. Whether it's for an individual or a team, you have complete freedom of choice. Here are some examples.

Smart Tips
Collect tips at your hotel bar or restaurant including buffet breakfasts
Smart Tips
Collect Tips on behalf of housekeeping from grateful guests
Smart Tips
Collect tips at the reception for a pleasant stay and service

why choose us

Why we’re the right choice

Smart Tips

No App Required

Guests can tip without downloading another app. Smart Tips opens directly in their phone's browser.

Smart Tips

Contact & Cash-Free

Ensure the safety of your guests and staff with touch-free tipping. Your team can receive tips even when they aren't physically present.

Smart Tips

Multiple Payment Options

Guests can tip using their preferred methods, including debit/credit cards, Apple Pay, Google Pay, and more.

Smart Tips

Boost Employee Morale

By simplifying the tipping process, your team has more opportunities to receive tips, enhancing their job satisfaction.

Smart Tips

Tailored for Your Brand

A customizable, whitelabel solution that aligns with your brand's image. Smart Tips integrates seamlessly into your operations.

Smart Tips

Versatile Sharing Options

Share tipping profiles via hyperlink (SMS and email), NFC, and printed materials (leaflets, business cards, stickers, etc.).

review management

Ratings & review management

Smart Tips
Smart Tips
James Ryan
Smart Tips

398K

Happy users

Smart Tips

Real-time Insights:

Gain immediate insights into guest satisfaction and employee performance.

Smart Tips

Cashless Guests:

87% Of all payments (including tips) are now cashless and becoming more digital every day.

Smart Tips

Proactive Issue Resolution:

Address guest concerns swiftly to prevent public reviews.

Smart Tips

Internal System:

Confidential platform with controlled access for designated personnel.

Smart Tips

Comprehensive Performance Overview:

Confidential platform with controlled access for designated personnel.

Smart Tips

Transparent Pricing:

Smart Tips has no setup costs, hidden fees, and will only generate benefits for your business.