Boost Guest Reviews & Satisfaction Through Effortless Tipping

Your guests already experience great service—SmartTips helps turn that into public 5-star reviews.
With discreet AI-timed prompts and contactless tipping, our platform transforms guest appreciation into lasting impact: higher ratings, stronger satisfaction, and better team motivation.
No apps, no integrations—just results.

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Chosen & Trusted by Top Hospitality Brands

Introductory video

our improvements

Hotel & Employee Benefits

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Boost Online Ratings & Reputation

Guests already appreciate your service—our AI identifies those moments and invites them to leave public reviews on Google, TripAdvisor, or your survey. A proven, organic way to improve your scores.

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Privately Resolve Guest Concerns

Unhappy guests often leave the first review opportunity they find. SmartTips offers them a simple, discreet channel to voice concerns during their stay—giving your staff a chance to act before it’s too late.

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Digital & Cash Tips Boost

SmartTips recovers missed digital tips by giving guests a clear, convenient way to show appreciation. Its visible presence also boosts cash tips by creating a dedicated space for both cash and digital gratitude.

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Launch Instantly—No Setup or App

No integration needed. Guests simply scan, tip, and leave feedback via their phone—no login, download, or change to operations required.

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AI-Powered Revenue Optimization

Our system uses AI to determine the ideal tip amounts and guest approach strategy based on season, guest behavior, and service type—maximizing tip frequency without disrupting the experience.

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Fully Compliant, Zero Paperwork

Transparent, EU-regulation-aligned accounting. No manual reconciliation, no legal risk—just smooth, automated operations.

A Visible Touchpoint That Boosts Cash & Digital Tips

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Many guests want to tip—but lack a clear way to do so.
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SmartTips provides a visible, elegant spot for both cash and digital appreciation
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The result: increased cash tips and recovered digital revenue.

Upgrade Guest Engagement Where It Counts

Protect your online reputation, elevate guest satisfaction, and increase revenue—all within one seamless solution.

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Guests scan SmartTips plaques to share issues directly with staff—privately and immediately—before they become public.
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Our AI gently prompts only satisfied guests to leave public reviews—boosting ratings with no extra work from your team.
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Whether physical or digital, SmartTips creates a natural space for guests to tip—and they do, more often and more generously.

why choose us

Why we’re the right choice

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No App or System Integration

Frictionless experience—guests simply scan a QR code and engage. No logins, no downloads, no IT overhead.

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Contactless & Modern

A digital-first solution that reflects the expectations of today’s travelers—while encouraging traditional tipping where appropriate.

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Multiple Payment Options

Accepts card payments, Apple Pay, Google Pay, and more—making tipping convenient for every guest..

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Amplify Guest Feedback

With the right nudge at the right moment, positive experiences turn into public praise—powered by our built-in AI timing.

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Customizable & Brand-Aligned

From room plaques to staff pages, everything is designed to fit seamlessly into your brand’s visual and service identity.

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Compliant & Administrative-Free

Gratuity management with full transparency, automation, and full EU compliance—without adding to your admin team’s workload

review management

Ratings & review management

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James Ryan
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398K

Happy users

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Real-time Insights:

Use SmartTips’ AI dashboard to monitor service quality and identify trends across teams or properties.

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Cashless Guests:

87% of guests no longer carry cash—SmartTips ensures their gratitude is still captured

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Proactive Issue Resolution:

Guests can submit concerns in seconds via QR—empowering staff to handle it before check-out..

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rivate & Secure

Feedback is kept internal and secure, visible only to authorized management.

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Operational Overview

Aggregated tipping and sentiment data reveals where service shines—and where it can improve.

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Transparent Pricing

No hidden costs, no surprises. Our model is designed to support your bottom line.

Find us at tradeshows across Europe

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